1. "Tower of the Sun" Official Help
  2. For viewing of the individual
  3. About user registration / reservation

About user registration / reservation

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  • Can I delete my user registration?
  • If I have paid for tickets in advance by credit card, will the amount I have paid be refunded in the event the Tower of the Sun Museum and/or Expo '70 Commemorative Park are unexpectedly closed due to their own reasons (e.g., a natural disaster)?
  • Is it possible to pay by bank transfer or use convenience store payment methods?
  • I don't have a credit card. Can I still reserve tickets for the Tower of the Sun Museum?
  • If I cancel my reservation after paying by credit card, can I receive a refund?
  • How many days can I make a reservation?
  • I forgot my reservation date, how can I check it?
  • Do you need a reservation for all
  • Do you have a set ticket with "National Museum of Ethnology", "Osaka Japanese Folk Art Museum", and "EXPO '70 Pavilion"?
  • The person who made the reservation procedure can not go. Can I give a reservation to my family, friends or relatives?
  • Can I change the tour date that I've booked?
  • What is the maximum number of people that I can reserve tickets for in a single booking?
  • Is it possible to cancel my reservation? How late can I cancel it?
  • Although the number of reservations has not changed, the breakdown has changed. What should I do? (Example: Change to adult → child etc.)
  • Can I reduce the number of people that I've booked for on the date of my tour?
  • Can you increase the number of bookings on the day of viewing?
  • Can I change the number of people that I've booked for a tour or tours for tomorrow or later?
  • I want to check if I have made a reservation.
  • The screen disappeared during the reservation procedure. I want to check if I have made a reservation.
  • When making a reservation online, is it OK to register using a phone number in a country or region outside Japan?
  • After login, I can not see the appointment calendar or the part to select the time zone.
  • I have registered as a user, but I can not log in.
  • I registered as a user, but I did not receive a reply email.
  • I do not know how to register a user.
  • A garbled email has arrived from the domain "@ reserve.taiyounotou-expo70.jp".
  • QR code is not displayed.
  • I have lost my QR code / reservation completion email.
  • I did not receive a QR code (reservation complete email).
  • Can I make another booking as soon as I've made one booking?
  • Can I view the "Tower of the Sun" on the day without a reservation?

▼Inquiry about reservation method and entrance of "Tower of the sun"

To inquiry form

※ Japanese / English only will be supported. Please note.

※We do not accept inquiries by phone

▼Inquiry about "Tower of the sun" museum shop

※ It becomes correspondence only in Japanese. Please note.

 E-mail: expo-plusone@m-travel.co.jp

▼ For inquiries about news releases, photographs, etc.

※ It becomes correspondence only in Japanese. Please note.

 E-mail:kouhou1@expo70-park.jp
 ※We do not accept inquiries by phone

▼ Other inquiries about the Expo’70 Commemorative Park

 E-mail:info@expo70-park.jp
 ※We do not accept inquiries by phone

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